Hi, wendy.
I'm here to route you to the right support group to help cancel your QB Checking account.
Before proceeding to the cancellation process, kindly ensure you have $0 in your QB Checking account. If you still have a balance amount left, I recommend transferring it to your external bank account.
Next, you can contact our QuickBooks Payments Support team for the cancellation. You can find their contact details on this page: Contact Payments Support.
However, please know that our Payments Support team is only available Monday through Friday from 6 AM to 6 PM PT.
To get more answers to the frequently asked questions about QB Checking, you can refer to this article: QuickBooks Checking FAQ.
You're always welcome in the Community if you have further questions about canceling your QB Checking account. We'll do our best to assist. Take care.
