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jon80
Level 2

I need help and can't find the phone number to call for help.

Everything sends me to a community link that is shut down, or when I call the phone number and the email I said to login so I can talk to a human or he's not admitted system. I just want to talk to a human
5 Comments 5
MichelleBh
Moderator

I need help and can't find the phone number to call for help.

I'm determined to improve your impression of our support, @jon80.

 

I'm here to ensure you're able to speak with one of our specialists in QuickBooks Online. 

 

I understand your urge to talk to someone for support. But before I hand you over, I'd be happy to give help. You are always welcome to post your concern here on the Community page. Community agents and QuickBooks Online Allstars can provide an explanation and resolution to your concern.

 

On the other hand, you can now reach our Customer Care Team again. Our phone and chat lines are now open. We temporarily suspended support to prevent long hold times as we resolved a direct deposit payroll issue yesterday.

 

Ensure to call them within our support hours to quickly address your concern. You may visit this article for more information: QuickBooks Online Support

 

I'd encourage you to visit our Help Articles and Videos Tutorial for your later reference. These pages contain a lot of questions about handling your business transactions, reports, taxes, and other topics. 

 

Notify me if you have further questions about your account. I'm glad to help you out. Take care always. 

jon80
Level 2

I need help and can't find the phone number to call for help.

This is the kind of answer i keep getting everywhere.

me:  I need a phone number to call for support

QB:    lots of words with no phone number

me:   I don't know how to dial that into my phone.

Adrian_A
Moderator

I need help and can't find the phone number to call for help.

I appreciate you for getting back to us, jon80.

 

It isn't the kind of experience that we want you to come across. Since this is a public forum, we're unable to provide a contact number of our support.

 

You can get in touch with us through the ? Help icon and then you can either Chat with us or Have us call you.

 

Feel free to visit our Help Articles page for references in managing your company's transactions.

 

I'll be around if there's anything that I can help. Keep safe!

jon80
Level 2

I need help and can't find the phone number to call for help.

Yup so I am currently on a chat because there is nowhere on the site that will give me the phone number.   The first chat I got into I asked for the phone number and she said she would be happy to help over chat and then left the chat.  Now I am in a chat that the guy joined 13 minutes ago but still is not saying anything.  So I’m going to try another person on chat.  I actually am pretty busy trying to run a business,  and I’ll I want is to be able to talk to a person who can help me.

jon80
Level 2

I need help and can't find the phone number to call for help.

Oh my gosh, the chats are killing me.   I just need a phone number !!!!   Ahh. Sorry just venting.   Cant get a human to help me

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