I need to talk with someone via phone. This chat is not helping at all and it is very frustrating

Hello there, rosspalmbeach.

I see the importance of resolving your concern on time. Let me help you speak with one of our specialists via phone.

We can do it within your QuickBooks Online account by going to the Help icon. To guide you further, please follow these steps:

1. Go to the Help icon.
2. Click Contact us at the bottom part of the pop-up window.
3. Let them know about your concern by entering a brief description in the box.
4. Hit the Let's talk button.
5. Then, select Get a callback.
6. Enter your email address and other required details.
7. Lastly, hit Confirm my call. Once done, one of our specialists will call you and help you out of your concern.

Here's a screenshot for additional reference:

I want to make when you contact our specialist, they'll be able to receive it. With that, I would suggest checking their work schedule, and it's availability. Go to the QuickBooks Online section to view all the details.

If there's something you need to fix in your book, know that you can share your concern by posting here. We're always around to help and share you with some articles that may need to fix your issue. Take care.