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uniquetouchlandscaping
Level 1

I sign in and it only has task on there and then if you click anything it says try again later and none of my business info is in there as far as unpaid invoices. Nothing

I'm paying almost $40 a month and it works maybe a few times a month. I sign in and it only has task on there and then if you click anything it says try again later and none of my business info is in there as far as unpaid invoices no customer list or a way to start a new invoice. The only thing available is a list of some over due reminders

2 Comments 2
ClarenceCort_B
QuickBooks Team

I sign in and it only has task on there and then if you click anything it says try again later and none of my business info is in there as far as unpaid invoices. Nothing

Thank you for reaching out to the Community, @uniquetouchlandscaping. It seems you’re navigating to QuickBooks Online and noticing that certain features like customer lists and the option to create new invoices, are not currently visible. The platform is displaying only the “overdue reminders”.

To fix this issue, I recommend accessing QuickBooks Online in incognito mode or a private browsing window. It’s also helpful to use a supported browser, such as Google Chrome, Microsoft Edge, or Safari. Unsupported or outdated browsers may cause certain features to not load properly.

If you need additional assistance. Feel free to reach out at any time. We’re here to help!

ClarenceCort_B
QuickBooks Team

I sign in and it only has task on there and then if you click anything it says try again later and none of my business info is in there as far as unpaid invoices. Nothing

I just wanted to follow up to check if the resolution we provided helped resolve your issue. Please let us know if everything is now working as expected or if you’re still experiencing any problems.

We’ll be glad to assist further if needed.
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