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Jules67
Level 1

I've already paid my annual subscription, do they deduct anything off of the QB Online if I subscribe?

I have Intuit QB Annual Payroll that I just renewed on 3/24/2024 for $909.50 and Intuit QB Plus Annual Subscription that I just renewed on 6/15/2024 for $937.53.  I want to upgrade to QB Online and QB Online Payroll.  How does that work with the $1,800+ I just paid out for my renewals?  

3 Comments 3
4Gal
Level 11

I've already paid my annual subscription, do they deduct anything off of the QB Online if I subscribe?

You're considering converting data from QB Desktop to QB Online, correct?

You can request for a refund for QB Desktop, but it's too late for the Enhanced Payroll subscription. You should wait until next April switching to QBO.

https://quickbooks.intuit.com/learn-support/en-us/intuit-refund-requests/how-do-i-request-a-refund-f...

 

Jules67
Level 1

I've already paid my annual subscription, do they deduct anything off of the QB Online if I subscribe?

Thank you for the information.  I will apply for a refund for the QB Desktop subscription and wait until next year to upgrade my payroll to the QB Payroll Online.

4Gal
Level 11

I've already paid my annual subscription, do they deduct anything off of the QB Online if I subscribe?

Enhanced Payroll is an add-on. You still need QB Desktop to use it.

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