Hello there, Suzannek1. You can use the Magnifying Glass (Search) icon located in the top right corner of the Customers List view.
Follow these steps below:
- Navigate to Customer Hub, then select Customers.
- Click the small Gear icon located directly above the customer list table (not the main header gear).
- In the dropdown menu, select the Include inactive box.
- Now, when you type the name in the search bar, the customer will appear in the results, clearly labeled as (deleted).

Since your browser takes time to load, you can access your account using a private or incognito browser. It can help bypass any conflicts caused by cached files or other browser data. Alternatively, you can also switch to other supported browsers for better compatibility.
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