cancel
Showing results for 
Search instead for 
Did you mean: 
Shekar
Level 1

Intuit is flooding inbox with emails on price increase

It is super frustrating to get close to 100 emails this evening and continue to receive emails saying that Intuit is increasing the Price of desktop version and asking users to switch to QuickBooks online. It is okay to receive one or two emails but closed to 100 is not cool. Worse yet, there is no way to turn it off either. Please help.

8 Comments 8
MariaSoledadG
QuickBooks Team

Intuit is flooding inbox with emails on price increase

Receiving a price increase can sometimes be intimidating. Let me provide some information about this, Shekar.

 

Intuit wants to build a good relationship with our customers. That's why it is important for us to send an email if there are updates with the price increase.

 

You may unsubscribe from our newsletter by using the unsubscribe link provided in the newsletter sent to you. Usually, you'll see this at the bottom part of the page.

 

However, if you're unable to see the option, you may want to delete or mark it as spam. Additionally, this increase is needed to deliver the products, services, and support that will help you complete your accounting tasks quicker than before. 

 

You may also find this article important in case you have issues when using QuickBooks. Refer to these resources for more details: QuickBooks Desktop Help Articles.

 

Please touch base with us here in the Community if you need further assistance. We're here to assist you 24/7.

llaxton
Level 1

Intuit is flooding inbox with emails on price increase

I don't think you understand Maria. People are getting emails every 20 minutes about the price increase. Your canned answer sucks after receiving hundreds of emails from quicken in the last 24 hours about the price increase.

GlennSJ
Level 1

Intuit is flooding inbox with emails on price increase

Yes I'm getting these as well 

SV27
Level 1

Intuit is flooding inbox with emails on price increase

I too received nearly 100 emails from Intuit about the desktop version price increase over the span of a few hours. It was ridiculous and incompetent, and Maria’s response lacks any understanding. Maybe we should all receive one more email with an apology.

hbradley
Level 1

Intuit is flooding inbox with emails on price increase

I have 131 emails so far beginning at 6:27p last evening.

booksbooksbooks
Level 2

Intuit is flooding inbox with emails on price increase

LOL...I had over 100 emails from INTUIT this morning...all saying the same thing!!! Has INTUIT been hacked?

Shekar
Level 1

Intuit is flooding inbox with emails on price increase

Seriously, this is the response from Quickbooks team?  Why would anyone have any trust with Quickbooks? For one, it cannot create a simple utility to send "ONE" email to its desktop customers, but keep flooding emails with no "opt-out" option. Worse yet, the support team, which doesn't even read or understand customer concerns and give some random response.

 

This is a company run by a bunch of clowns!

Just_me
Level 11

Intuit is flooding inbox with emails on price increase

You've got that right!! 
 

                                   

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us