Thanks for this solution! I use Outlook for the outgoing emails, and this strips off the nonsense, and limits the email to the text tha I choose!

Hey Quickbooks Support -- can you tell people this instead of trying to teach them how to change templates (spoiler alert -- that does not work).

Thanks! Worked like a charm!

If only Quickbooks Support could have suggested this!!

This worked!! Thank you!

We use webmail as well and the Plain Text worked for us.  I did have to go back in to preferences twice because it did not save the plain text choice.  

Did you change any other settings?  

The footer and header automatically add in there still for us on plain text.

We got it now - it did taking going in and out of the preferences and saving twice before it went into effect.  The preview still shows it incorrectly but the emails come through much better.

Thanks for the heads up community!

QB - you guys are still the worst for making us do this stuff.