Invoice line items showing 0 balance

Hello there, JFDouthit. I understand your concern about the new invoice format.

Currently, there's no setting to change this behavior within the new layout.

We understand your need for functionality and would love to hear your thoughts about your experience when switching to modern views by sending us feedback within your QuickBooks Online company. It enables our product developers to consider adding in future updates.

Here's how:

1. Go to the Gear menu and then select Feedback.
2. Type in your feature request in the description box.
3. Once done, click on Next.

Alternatively, you may want to switch to the Old layout by clicking on it at the top if available. I've added a screenshot below for visual reference.

Furthermore, you can use the old template by tapping the Manage Gear icon at the top. I'll guide you on how to do it.

1. Go to the +New button.
2. Select Invoice.
3. Click Manage at the top.
4. Tap the Design drop-down arrow.
   
   
5. Pick Other Templates.

To customize your company setup and adjust specific features, check this guide: Edit company settings in QuickBooks Online.

Additionally, please visit our Firm of the Future page periodically to stay updated with the news and updates.

Feel free to contact me anytime for product or invoice layout questions. I'm here to help. Take care!

I do not have the "Old Layout" option on my interface anymore, and changing to the old template under "manage" still shows the $0.00 balances. If there is not a viable option to fix this, I will have to change to a different software. 

I agree. It's stupid for QB to put $0.00 on a blank line.

especially when it didn't do it for the old layout

Yes and even worse, it's also showing the taxable T on every line. This looks terrible. We are exploring a software change after 10yrs with Quickbooks.

Hello there,

I understand the struggle on your end, and I'm here to share information about this setting.

Changing the invoice setting to your preference would be helpful. 

However, this feature is currently unavailable in QuickBooks Online (QBO). In the meantime, I recommend sending feedback to our Product Engineers. This way, they can review your suggestion and consider adding it in future updates. Here's how:

1. Select the Gear icon, then choose Feedback.
2. Type in your product suggestions.
3. Select Next to submit.

Moreover, I'm adding this article as your reference in personalizing your sales forms in QuickBooks Online: Customize invoices, estimates, and sales receipts in QuickBooks Online.

Please feel free to visit the Community again if you have other concerns about your invoice preference in QuickBooks Online. I'll be here to provide a helping hand.