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I have QuickBooks Premier Professional 2019 and up until today, I have been able to print my Invoices that I converted from Sales Orders with no issues. My invoices displays all the sales correctly on the monitor, but when I convert it to PDF or print to the printer, it truncates it to one page and does not add the "Job Names" that I added to the Invoice. Last month, this was not an issue. Can anyone help??
Hi there, @marie19.
The great news is, you've come to the right place, and I have the tools to help resolve this issue. The best way to fix this PDF problem is to run the QuickBooks PDF and Print Repair Tool within the Tool Hub. It's super easy. Follow the instructions below.
Step 1: Download and install the QuickBooks Tool Hub
Step 2: From the Tool Hub, run the QuickBooks PDF & Print Repair Tool
All of this information and more is available in our troubleshoot PDF and Print problems with QuickBooks Desktop.
That should do it. With these resources, I'm confident you'll be able to print the transaction with the correct details in no time!
I hope this response finds you with a smile. Keep in touch if you need more help with printing. I always have your back and am always happy to help. Have a great day.
Thank you so much for your prompt reply. Unfortunately, your instructions do not help. I am able to print to pdf and regular printer. the problem is that it truncates the invoice so that it fits one page, where as in the past it did not do that. What changed and how do I get QuickBooks not to truncate my Invoices that are converted from Sales Orders? Again, thank you!
Hello there, @marie19.
Let me give you some troubleshooting steps that will help you print your invoice correctly.
Here’s how.
If the issue persists, I recommend getting in touch with our Phone Support Team. They have the proper tools to pull up and check your account to fix this issue in printing invoices.
To reach them, here’s how.
Please know that you can also use this handy article if you need some information or procedures while using QuickBooks Desktop. Help article.
If you have any other questions, please don’t hesitate to leave a comment below. I am here to help you. Keep safe.
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