Good afternoon, @kchurchilldmd-ya.
Congrats on making your first post here in the Community. Let's work together to figure out why your snapped receipts are showing blurred in QuickBooks Online.
Using a private browser or incognito window will be the best route in order to narrow down the cause of the problem. Here's how depending on your browser session:
- Google Chrome: Ctrl + Shift + N
- Internet Explorer/Firefox: Ctrl + Shift + P
- Safari: Command + Shift + N
If this works, go back to your regular session and clear your browser's history. If not, try using a different supported browser.
Keep me updated on how this goes. I want to ensure that you have a clear picture of these receipts. I'll be back around shortly!
