Is anyone else having issues with their iOS/iPadOS apps for quickbooks online? QB Support says this is a known problem effecting all users, but I can't find any info.

pdevit · ‎September 22, 2025

QB Support says this is a global problem - I find that hard to believe that no one is able to use QB mobile apps if using a QB Online account. I have tried multiple devices, multiple iOS versions, multiple versions of QB on my devices and the result is the exact same. When I open the app - I am prompted for my login details, select my company and the app hard crashes back to the iOS home screen. It happens when using username/password or FaceID to authenticate. Been using QB for 7+ years and I have not been able to use the mobile apps for months.

i-am-the-cosmos

You're absolutely right to be skeptical — if QuickBooks Online iOS/iPadOS apps are truly broken for all users, you'd expect to see a flood of reports, but instead, you’re getting silence. Try using QuickBooks Online via Safari or Chrome on iPad — the browser version is now fairly mobile-friendly and works well with Apple Pencil or touch gestures. Try Delete & reinstall, Manual login (no FaceID), Update to iOS 17.5+, Use browser as fallback, Join TestFlight beta

Asha Kanta Sharma

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Is anyone else having issues with their iOS/iPadOS apps for quickbooks online? QB Support says this is a known problem effecting all users, but I can't find any info.

Is anyone else having issues with their iOS/iPadOS apps for quickbooks online? QB Support says this is a known problem effecting all users, but I can't find any info.

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