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trathje
Level 1

Is anyone else having Printing issues today?

 
5 Comments 5
Veekay
Level 2

Is anyone else having Printing issues today?

YES - the formatting for the columns on my invoices is all squished and all the .PDFs QBO generates are worthless.  I called tech support and they told me there would be a charge to help me.  Tried to troubleshoot on my own to no avail so called tech support back to just try to inform "the team" that there is a problem.  They hung up on me.   I've tried multiple browsers on multiple computers with the same result.......  I printed 2 invoices fine earlier - didn't change anything - now they all come out garbled.

Small town
Level 1

Is anyone else having Printing issues today?

Same issue  Can not get anyone real to talk to. 

CharleneMaeF
QuickBooks Team

Is anyone else having Printing issues today?

Hi all!

 

We know how important it is to print your invoices. We're aware that some QuickBooks Online users are currently experiencing errors when viewing or printing invoices. Our engineers are working to fix it as soon as possible. We’ll share updates as soon as we learn more. You can also follow these steps to check for updates on your end from time to time and subscribe to receive email updates:

 

  1. Go to this link: http://status.quickbooks.intuit.com/?subscription_confirmed=true.
  2. Click Subscribe to updates.
  3. Enter your email address and click Subscribe via email.

 

Thank you for your understanding while we're working on a fix. 

susan-bestsgsinc
Level 1

Is anyone else having Printing issues today?

Same issues, the invoices print in an unusable format.  The description is gone completely and headings overlap on the invoice making the invoices unusable to email or mail.  My payables/receivables job has ground to a halt.

MJoy_D
Moderator

Is anyone else having Printing issues today?

Hello, @Small town.

 

We're aware that some QuickBooks Online users are currently experiencing errors when viewing or printing invoices. Our engineers are working to fix it as soon as possible. We’ll share updates as soon as we learn more. You may also check for updates on your end from time to time through this link: https://status.quickbooks.intuit.com/.

 

Thank you for your understanding while we're working on a fix.

 

 

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