You're right. Intuit's payment options are only available with emailed invoices, not with statements, @newsdesk. Statements are used to provide a summary of account activities and transactions over a period and do not support direct payment options.
For collecting payments, you can consider resending the outstanding invoice to your customers, which can include payment links. This way, you provide them with an easy and direct way to settle their accounts.
For enhanced reporting and optimal use of QuickBooks, contact our Live Expert Assisted team for personalized support and guidance, ensuring confident and efficient use of QuickBooks.
We'll be here in the Community if you have further questions about managing or sending statements to your customers in QuickBooks Online. We'll do our best to assist.
