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3keelers@gmail.c
Level 1

Is quickbooks down?

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4 Comments 4
Candice C
QuickBooks Team

Is quickbooks down?

Good morning, 3keelers@gmail.c

 

It's great to see a new face here in the Community! 

 

As of right now, the system isn't currently down. With that being said, I recommend performing some troubleshooting steps to help resolve the problem: 

 

  • Using an incognito window or private browser to ensure it's not a browser issue. If this works, go back and clear your browser's history
  • Turning your device off and then back on. 

 

Please reach back out and let me know if these worked for you or if we need to do some more digging. I'll be waiting for your response!

Sharon119
Level 3

Is quickbooks down?

Mine has been VERY slow this morning

mariojrb
QuickBooks Team

Is quickbooks down?

I appreciate you for letting us know your concern, Sharon119.

 

Upon checking on my end, there are currently no open investigations regarding QuickBooks Online (QBO) running very slowly. For further updates on QB Status, you can check this page: https://status.quickbooks.intuit.com/.

 

Moreover, if you have performed the browser troubleshooting steps recommended by my colleague and used other devices and a supportive browser, I suggest contacting our support team for further investigation into the latency issue you've encountered.

 

Here's how:

 

  1. From your QuickBooks account, go to the Help menu.
  2. Choose to Contact Us.
  3. Type in your concern, then click on Let's Talk.
  4. Select a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

You can visit this article for the schedule details of our support: QuickBooks Online Support.

 

If you are experiencing pages that aren't fully loading in QBO, you can refer to this article: QuickBooks Online doesn't load correctly or has blank pages.

 

Insert a comment below if you have more questions about experiencing browser problems in QBO. I'll be right here to assist you.

Just_me
Level 11

Is quickbooks down?

With all the changes and so- called "upgrades" lately, it is ridiculously slow EVERY day. 

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