I've used QB for 15 years. originally it worked very well, but the last 4-5 years it's been on a downhill slide. QB had an update installed in December and it corrupted our data file. Then found out the automatic update we were paying for, and which said was working, wasn't. Their tech guys restored our file some, but there were hundreds of entries they sent us in an excel file that didn't restore. So all our account balances are now off in a data file that covers 15 years. Just today, I found their latest patch deleted all our bank feeds. so our 12 accounts with hundreds of rules for placing the info are all gone. Their answer "I'm so sorry, I realize how frustrating this is." The reason we haven't changed is we have 15 years of customer orders and info and I know it will takes weeks to move it to another platform and getting everything correct. But seems like it's time.
