Manual Discount Quickbooks POS

Hello there, @docmartin.

I've come to explain how the discount works in QuickBooks Point of Sale (POS). I'll also guide you on how you can give discounts to customers accordingly.

There are two types of discounts in QuickBooks POS, namely item level and subtotal discounts. Based on your example, I can tell that you're utilizing the item-level discount type. With this, the system deducts a $2 discount per item ($2 per speaker). Since the customer purchased 2 speakers, they receive a $4 discount that totals $396.

Considering you only want to give a $2 discount for the 2 speakers, you can use the subtotal discount type. This affects the total amount of all items before additional charges like shipping or sales tax are applied. To do this, here's how:

1. From the receipt, I Want to menu, click Give Discount.
2. In the Price & Discount dialog, click a preset discount button, or enter another discount percentage or discount amount.
3. Click OK. The discount amount is carried to the Discount (amount) field in the receipt totals area.

Also, you may want to check out this article as your reference to guide you on how QuickBooks POS sends discounts to QuickBooks Desktop (QBDT): How QuickBooks Desktop receives discounts from Point of Sale.

Let me know if you have other concerns about giving discounts and managing sales transactions in QuickBooks POS. I'm always here to help. Take care, and I wish you continued success, @docmartin.

Thank you for your quick response.

Can you please explain how to give item-level discount to below scenario.

One customer wants buy below items. In one Receipt I'm entering below item

Speaker 200$   quantity  2   Gave 2$ item-level discount

Mic 100$    quantity 1

Headphone 50$  quantity 1

Receipt Total after giving discount should be 548$. But Quickbooks POS Shows 546$.

I have attached screenshot

Thank you again for your support

Thank you for getting back to us, docmartin.

Since you're still using the item-level discount type in that case, QuickBooks POS will normally apply a $4 discount to the speakers with a quantity of two. 

If you only want to apply a $2 discount for the two speakers, you can do so by following the steps outlined by my colleague @Rea_M for applying a subtotal discount. Or, you can reduce the item-level discount to $1 per speaker.

Once the changes are applied, you should have the receipt total of $548. I've included this article to learn how to set price levels in QuickBooks Point of Sale.

More articles on adding, managing customer transactions, and other sales forms in QuickBooks Point of Sale can be found on our QuickBooks Support page.

Please come back if you have any further questions. Have a great day!

Thank you Archie.

How to give any amount discount to different items in one receipt. Discount should get minus from Ext Price.

Speaker 100$  Quantity 2   Ext Price will be 400$.  I want to give 1$ discount from Ext price 400$. After discount should be 399$

Mic 50$  Quantity 3  Ext Price will be 150$.  I want to give 5$ discount from Ext Price 150$. After discount should be 145$

Total should be 544$.  But When i do Sale from Quickbooks POS its show total 533$

Thank you.

Welcome back to the Community, @docmartin. I'm here to share additional steps to ensure you'll be able to enter the discount correctly in QuickBooks Point of Sale (POS).

Thanks for providing detailed information about your concern. To start the troubleshooting steps, let's first make sure that there are no other products added or taxes applied for the items on the sales screen. This may be the reason the total amount is incorrect in QuickBooks POS. 

Once verified that there are none, I now recommend updating your POS and QuickBooks Desktop (QBDT) program to the latest release to prevent issues such as incorrect calculations. Feel free to check the following articles for the steps:

• Update Quickbooks Point of Sale
• Update QuickBooks Desktop to the latest release

When finished, attempt to manually add the discount to POS again and check to see if you now have the correct totals. For reference, feel free to visit this link: How QuickBooks Desktop receives discounts from Point of Sale.

The program also has several sales reports that you can access to track your sales. This page will guide you on how to pull up one: Understand reports.

Let me know if you have any follow-ups about adding discounts in POS. I'd also appreciate it if you can add updates on how the recommendation goes. I'm just around the corner and ready to help whenever needed. Have a good one and take care.