Migrated to QB online, want to see old data in desktop

@NNLisaNN  Something like that, yeah.

You may have seen @Chrea  or one of their crew posting about it before.

Can you be more specific? What do they need to do? Do they download the latest premier trial? Enterprise? They do not trust this will allow them to view their data indefinitely. Can I get verification from Intuit?

Again, they do not want to edit the old data; just view, and possibly print relevant items. You only allow 2 years of history to be imported and they've been around and using QB for 20+ years. They have customers who owed them in the past and want to pay up and start buying again. I don't want to get into how they would post that in QBO, they just need to see the details in the desktop file. 

@NNLisaNN  "Can you be more specific?"

Nope; I haven't had to handle this situation myself, I'm working with the same information you are.

It's why I pinged @Chrea so they'd visit this thread and explain it; their group is the one always talking about it on this community. I don't remember most of their names, but @4Gal  and @Fiat Lux - ASIA  were a couple others.

I don't really know what Fiat's connection is to Intuit; some kind of ambassador or salesperson, maybe.

@NNLisaNN 

You only allow 2 years of history to be imported

I am not sure your client has QB Desktop US version. It it UK version?

They are US. I meant that when they went to QBO, only 2 years of detailed data is imported. 

Conversions for the US version are limited only by Total Target, not financial year. If the Target Total is below 350K or 750K (only for QBO Advanced), your client will not only find 2 years of data.

You should contact @Fiat Lux - ASIA for details on how to access your archive files for good on QB Desktop. My clients have been using the same method perfectly.