Mileage tracking may stop working due to certain factors, drsbuilders. Also, troubleshooting steps may differ if you are utilizing the QuickBooks Online (QBO) app and/or through a web browser.
These include location permissions, where the app may lose access to your location since permissions are turned off. Secondly, outdated app versions or operating system conflicts can interfere with tracking functions. Another reason is that poor GPS connectivity can interrupt real-time tracking. Lastly, some devices may automatically close apps running in the background.
To resolve it in the QBO web browser access, check your driver's user permission if there are changes that trigger the issue, and correct it. If this isn't the case, you can clear the cache of your default browser to refresh the system. This will also determine if the issue originated in your search engine.
If the issue persists, delete your Intuit-specific data to renew website preferences that might be causing the issue when using QBO.
But, if you are using the QBO mobile, review the general location settings on your phone or tablet and make sure that it can run in the background. For specific steps, you can visit this article, specifically Step 2. This reference also consists of other troubleshooting steps.: Fix mileage tracking issues in the mobile app.
If suppose you have any other concerns or any further questions when tracking mileage. Please let me know so I can assist you as soon as possible. I'll always be right here to help.
