My employees get an error code "your administrator has not granted you access to Quickbooks Online Plus". How do I grant them access?

Hello there, dflint.

What specific access rights do you want to grant to your employees? What access rights do they have right now? What page are they trying to access? 

We can easily change the access rights of the users by following these steps:

1. Click the Gear icon in the upper-right corner and select Manage users.
2. Go to the Users tab and click Edit on the user you want to edit.
   You can click Add user if necessary.
3. Change the User type and the access rights you want to give.
4. Click Save.

To know more about the user types and how to manage them, you can browse these links:

• User Types and User Permissions in QuickBooks Online
• Add, Delete, or Change User Access

Feel free to get back to us if you need additional assistance in managing your users. Have a great day!

We are also receiving the same issue when logging in. The problem is even the main/administrator account is not allowed to login.  Having the same "Your administrator has not granted you access to
QuickBooks Online Plus. Please contact your system administrator with any questions."  I have the system administrator access to the online system but still cannot login.

Thanks for taking the time to visit the Community today, Eight.

I'm here to help you log in successfully to your QuickBooks Online Plus account.

There is a possibility that the user invitation was not acknowledged reason why you're getting the error. Sometimes the invitation emails can get sorted into the spam folder. If this is the case, please ask the new user to check their spam folder and make sure the invite isn't hiding out there.

If the email is not found in the spam folder, you may want to try resending the email. Here's an article for more information on what to do if the person you invited didn't receive their email: What to do if invited users did not receive your email invitation.

For additional troubleshooting options, you can refer to the steps provided in this article: Get help if you can't sign in to your account.

With this information, you'll be able to get the new user added. Keep up the great work and let me know if you have any other questions.

Yes, I agreed with you.