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GerdesE
Level 1

My enter key acts like a tab key in quickbooks only

My keyboard responds, but my enter key acts like a tab key in QuickBooks only. Every other program I have treats the enter key as it should. In QuickBooks, the enter key tabs from one category to the next, never letting me enter a description in the field. This is new. Has never done this before. So I went through and made sure all my updates were current, rebooted my computer, and uninstalled/reinstalled my keyboard. Still not working. It's got a be a simple fix, but I can't figure it out. Any help is greatly appreciated! 

Solved
Best answer June 17, 2022

Best Answers
AlcaeusF
Moderator

My enter key acts like a tab key in quickbooks only

Hello @GerdesE,

 

I appreciate the detailed information you've provided about what you've performed to fix the issue. I'm here to help you resolve the problem related to using the Enter key in QuickBooks Desktop.

 

Yes, you're correct concerning the Enter key functionality. There's a simple fix you can follow to avoid this button to work like the Tab button on your keyboard.

 

How the key works depend on your Preferences setup within QuickBooks. You'll need to disable the specific option from the General section of your settings.

 

Here's how:

 

  1. Click the Edit tab at the top menu bar.
  2. Select Preferences.
  3. Go to the General tab.
  4. Uncheck the box beside Pressing Enter moves between fields.
  5. Hit OK.

 

You should be able to make the Enter key work as it should after following the steps above.

 

Also, I've added an article for more details about how to use the QuickBooks Tool Hub to repair common QuickBooks data issues: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

 

Drop me a comment below if you have any other questions about the program features and preferences. I'll be happy to help you some more.

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5 Comments 5
AlcaeusF
Moderator

My enter key acts like a tab key in quickbooks only

Hello @GerdesE,

 

I appreciate the detailed information you've provided about what you've performed to fix the issue. I'm here to help you resolve the problem related to using the Enter key in QuickBooks Desktop.

 

Yes, you're correct concerning the Enter key functionality. There's a simple fix you can follow to avoid this button to work like the Tab button on your keyboard.

 

How the key works depend on your Preferences setup within QuickBooks. You'll need to disable the specific option from the General section of your settings.

 

Here's how:

 

  1. Click the Edit tab at the top menu bar.
  2. Select Preferences.
  3. Go to the General tab.
  4. Uncheck the box beside Pressing Enter moves between fields.
  5. Hit OK.

 

You should be able to make the Enter key work as it should after following the steps above.

 

Also, I've added an article for more details about how to use the QuickBooks Tool Hub to repair common QuickBooks data issues: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

 

Drop me a comment below if you have any other questions about the program features and preferences. I'll be happy to help you some more.

GerdesE
Level 1

My enter key acts like a tab key in quickbooks only

YES! I apologize. I think I already responded but I guess it didn't go through. This solved my problem perfectly! Greatly appreciated!

GerdesE
Level 1

My enter key acts like a tab key in quickbooks only

Yes! This solved my problem perfectly! Much appreciated!

Mich_S
QuickBooks Team

My enter key acts like a tab key in quickbooks only

It's great to hear that everything went well, @GerdesE.

 

We appreciate your effort in going through the suggested troubleshooting procedure. You're always welcome to post in the Community if you have any other concerns with QuickBooks. 

 We'll be happy to assist you. Have a wonderful weekend!

Whoadeb
Level 3

My enter key acts like a tab key in quickbooks only

Thanks for posting this resolve. This happened to me also.  Yesterday it worked fine, today it acted wrong. Your fix is exactly what searched for in the QB community.

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