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Ahmadi
Level 3
posted
‎January 10, 2022 08:18 PM
last updated ‎January 10, 2022 8:26 PM

My Quickbooks company file is damaged

Hello there,

My customer Quickbooks company file is damaged.

During updating his windows suddenly his laptop power has been lost and his laptop turned off and its windows was damaged all drives were hidden, then he recovered his laptop and the Quickbooks company file is not opening it shoes error 6189 which I attached with this.

 

Please help how to solve this problem as soon as possible.

 

Thanks 

Aman

Solved
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Best answer January 10, 2022
Solved

Best Answers
Pete_Mc
Community Champion
Community Champion
‎January 10, 2022 08:23 PM

My Quickbooks company file is damaged

Odds are the Company data file is fine.  And I would think they also have multiple Backups, unless they've always intentionally said no when QB tries to BU. 

 

Here's a link that gives you info on fixing this (and many other) issues:

https://quickbooks.intuit.com/learn-support/en-us/help-article/open-programs/fix-error-6189-816/L9BP... 

 

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1 Comment 1
Pete_Mc
Community Champion
Community Champion
‎January 10, 2022 08:23 PM

My Quickbooks company file is damaged

Odds are the Company data file is fine.  And I would think they also have multiple Backups, unless they've always intentionally said no when QB tries to BU. 

 

Here's a link that gives you info on fixing this (and many other) issues:

https://quickbooks.intuit.com/learn-support/en-us/help-article/open-programs/fix-error-6189-816/L9BP... 

 

Reply Join the conversation
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