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We're always here to assist you if you have concerns with QuickBooks, @anitra821.
You can post here your questions so we can help you in case you have issues with any of our QuickBooks Products. You can also browse for specific topics at the link below and look for responses that fit your concern.
However, if you still want to talk to one of our phone specialist, you can follow the steps below:
Please know that our support specialists are open from Monday-Friday 6AM-6PM, Saturday 6AM-3PM and closed on Sunday.
Feel welcome to message me anytime if you still have questions or concerns with your account. I'm always here to help. Take care and have a great weekend ahead.
If the bot assigns a case number and I do not receive a call within 24 hours is the number still in a queue? If not, do I need to repeat the help process again to reach a human?
Any specific concern?
Thanks for posting here today, @lenw1.
I'd be delighted to help you with any QuickBooks query. If I may, I'd want to know what specific questions you have for QBO so that I can respond.
If you still want to speak with our agents, you'll want to contact us directly from the program. You can reach them from Monday-Friday, 6:00 AM to 6:00 PM PT, and on Saturdays, 6:00 AM to 3:00 PM PT.
You can follow these steps to speak with our phone or chat agents:
You can also look at our help articles on general QBO topics through this link. It contains information as well as step-by-step directions that can guide you.
Please know here in the Community, we're happy to help address questions within the QBO product as well. You can also reply to me anytime by leaving a comment below. I'll be around for you. Take care and have a great day ahead.
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