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Labs24
Level 1

New supplier

I have a company in our system as a customer. However, we will buy something from them and need to issue a PO so they are now a vendor/supplier. The system will not let me set them up as they there is already a customer w/ the same name. How do I do this?

1 Comment 1
FateCandylaneT
QuickBooks Team

New supplier

We're glad you've reached out to us here, Labs24. I've come to share details and help you create purchase orders for your suppliers.

 

When managing customers or vendors, creating new suppliers with the same existing customer name will prompt an error. If you're currently using QuickBooks Self-Employed, we're unable to set up vendors or suppliers, and can't also create purchase orders for them since this program is limited to generating type of transactions. However, if you're using QuickBooks Online, we can set up slight changes (like adding middle initials or special characters to it) with a name for your supplier so QuickBooks allows you to create purchase orders for them.

 

Once ready, here's how to enter purchase orders:

 

  1. In your QBO account, turn on the purchase order feature.
  2. Then, go to the +New icon and select Purchase Order.
  3. From the Vendor dropdown, select the vendor/supplier.
  4. Review the Mailing address.
  5. If you are shipping the products directly to a customer, select the Ship to ▼ drop down and then Ship via. Check the Shipping address to make sure it's correct.
  6. Enter the Purchase Order date.
  7. Select Settings on the Purchase Order form, then on the Choose what you use panel, select the link to add your own custom fields.
  8. In the Item Details section, enter the products you want to purchase. Note: You can only add products or services you marked as "I purchase this product/service from a vendor." Learn more about editing products and services.
  9. Once done, click Save and close.

 

Moreover, I'm adding these references to help you review your accounts in the self-employed program and run Purchases by Product/Service Detail reports to see a detailed summary of these transactions:

 

 

We're always available in this thread if you have additional questions when managing vendors in your account. Feel free to leave them in the comments below. Keep safe!

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