cancel
Showing results for 
Search instead for 
Did you mean: 
Lightning
Level 1

open invoice not appearing in pay bills

When I post and save an open vendor expense, it is not showing in unpaid bills

Solved
Best answer April 03, 2020

Best Answers
IntuitLily
Moderator

open invoice not appearing in pay bills

Welcome to the Community, @Lightning.

 

Generally, when you create a bill in QuickBooks Online, it should automatically show on the Pay Bills screen. To clarify, did you create an expense transaction instead of a bill?

 

If so, I'd like to share some information about their differences. Although they're both expenses, the expense transaction is a receipt that represents something that's already paid while a bill is something you're going to pay for later. 

 

 

You can check this article for more details: What is the difference between bills, cheques, and expenses?

 

I'll also include this helpful link for other transactions: What is the difference between an invoice, sales receipt, bill, and statement?

 

For other resources you can check, please visit this link: Help Articles for QuickBooks Online.

 

Do visit us again in the Community if you have other questions or concerns. I'm happy to help. Have a good one.

View solution in original post

3 Comments 3
IntuitLily
Moderator

open invoice not appearing in pay bills

Welcome to the Community, @Lightning.

 

Generally, when you create a bill in QuickBooks Online, it should automatically show on the Pay Bills screen. To clarify, did you create an expense transaction instead of a bill?

 

If so, I'd like to share some information about their differences. Although they're both expenses, the expense transaction is a receipt that represents something that's already paid while a bill is something you're going to pay for later. 

 

 

You can check this article for more details: What is the difference between bills, cheques, and expenses?

 

I'll also include this helpful link for other transactions: What is the difference between an invoice, sales receipt, bill, and statement?

 

For other resources you can check, please visit this link: Help Articles for QuickBooks Online.

 

Do visit us again in the Community if you have other questions or concerns. I'm happy to help. Have a good one.

JLG5
Level 1

open invoice not appearing in pay bills

I am having the same problem.  I have a supplier that I am trying to pay multiple bills based on the statement I received.  Looking at your answer, I have checked (triple checked) to make sure the items were entered as bills and not expenses.  This is incredibly frustrating.  I was convinced to switch from SAGE to QBO and really am regretting it as OBO has so many buggy issues.  

User with same problem
Level 1

open invoice not appearing in pay bills

I have the same problem. I just spoke with QBO support and they don't have a fix yet. They say they are working on it. I have found a work around. Locate the vendor in your vendor list. When you open the vendor window, it should list all unpaid bills there. Click on one of the bills you want to pay. It will open the bill. On the top right, click on "Mark as Paid". This opens a "check" window and now shows all other due bills for that vendor, which you can add and create a payment. Hope this works. 

Need to get in touch?

Contact us