Partial item received

I'll take care of this query about receiving inventory in QuickBooks Desktop (QBDT), @Florina.

I replicated the situation you stated above, and here's what I have. I created a sample PO using a test company file. 

After that, I went to the Inventory menu and selected Receive Items. Picked the correct vendor, along with the correct PO number. This page is where you can edit the actual number of items received. Here's a screenshot of my sample transaction:

The next thing you need to do is create a bill for the items received. Move to the Vendors menu, then select Enter Bill for Received Items. Pick the correct vendor and the item receipt to proceed. 

Going back to the PO in question, the system automatically updates any items that are in backorder. 

You can refer to this article for more information about this process: Receive inventory. 

I also suggest keeping this article for your reference in the future: Accounts Payable workflows in QuickBooks Desktop. It has a detailed description of the two Accounts Payable workflows available QBDT, along with the steps on how you can proceed. 

Let me know in the comments below if you have other questions about receiving inventory in QBDT. I'll be glad to assist you further. Have a great day!

The initial item receipt isn't a problem but when backordered items come in we cannot create a new item receipt for them because the PO does not show in the list of open POs.

Thanks for joining in on this thread, Janet-2021.

I'd like to share some info and steps for your situation.

When you receive all the items on the purchase order, QuickBooks marks the purchase order as Received in Full. This is why you're unable to see the other open items in the Item Receipt window.

What we can do is to delete the initial receipt and re-create it from the purchase order.  Then, remove the items that are still open. This way, the purchase order status will show as partially paid, so you can create a new item receipt for the open items.

To delete the initial Item Receipt, here's  how:

1. Go to Vendors > Vendor Center.
2. Select the vendor's name and open the Item Receipt.
3. From the Main menu, click the Delete icon and click OK to confirm.

After the steps, open the purchase order and follow these steps:

1. In the purchase order window, select the Create Item Receipts icon.
2. Click the Select PO icon and choose the purchase order.
3. Hit OK.
4. Manually remove the items you don't want to receive in full. 
5. Click Save & Close and when you open the purchase order the status will display as Received Partially and the items you removed are still open.

Here's a sample screenshot for a visual reference: 

Once you're ready to receive the other items, you can click the Create Item Receipts icon.

To learn more about the process, you can read this article: Create purchase orders in QuickBooks Desktop.

Please let me know if there's anything else you need. Me and my colleagues are here to help you out some more. Take care and stay safe.

What if the vendor bills you for items you haven't received yet? So its a partial recieved but the bill is for items coming in a separate delivery.

I can help you with creating a purchase order for the partial payment and apply it to your bill, @gina741.

After creating a bill, create a purchase order for the partial payment and apply it to the bill. 

Here's how: 

1. Go to the Vendors tab, then click Purchase Orders. 
2. Fill out the necessary information needed. 
3. Enter the partial amount in the Amount section.
4. Once done, select Save and Close. 

After this, we can apply the purchase order to the bill by following these steps: 

1. From the Vendor's menu, click the Vendor Center.
2. Select the vendor's name.
3. In the Vendor Information section, find the bill under the transactions tab and double click it.
4. Click the Select PO icon.
5. Check the purchase order that needs to include on the bill.
6. Click OK, then Save and Close.

Additionally, you might want to check this article and learn the customization for your vendors in terms of expenses and accounts payable: Customize vendor reports.

I'll be glad to help in the comments if you require additional assistance managing your bills in QuickBooks Desktop. Have a great day ahead!