Printing Employee & Vendor Information

Hello EDCOINC,

I'm happy to see you here in the Community. Allow me to lend a hand with fixing the printing issue in QuickBooks Desktop.

There are some basic troubleshooting we can perform to fix the printing issue going on with the employee information. Before you start, it would be best to make sure first you have the latest QuickBooks release.

Here are the steps:

1. Click the Help tab at the top menu bar.
2. Click Update QuickBooks Desktop.
3. Go to the Update Now tab.
4. Put a check mark on the box beside Reset Update.
5. Click Get Updates.

After making sure QuickBooks is up to date, please start the troubleshooting by downloading and running the QuickBooks Print and PDF Repair tool. I'm attaching the detailed steps below:

1. Download the QuickBooks Print and PDF Repair Tool.
2. After the download, click the QuickBooksDesktopPDFTool.exe file.
3. Click Run.

In case you need additional steps resolving the problem, I suggest you visit the article below for other possible solutions (scroll down to Solution 2):

Troubleshoot PDF and Print problems with QuickBooks Desktop.

I also highly recommend bookmarking the link on updating QuickBooks within the program or through the browser. It'll help ensure you have the latest features/options and full software functionality.

Check out this link: Update to the latest release of QuickBooks Desktop.

I'll be sure to get back to you for any additional assistance you may need with regards to your printing concern. The Community ensures your success.

I have all the current updates and ran the QuickBooks Print and PDF Repair tool. Still having the same issues....

Hi there, @EDCOINC.

I appreciate the steps you’ve taken.  This time, let's try some additional troubleshooting steps by manually renaming the QBprint.qb file so that QuickBooks can create a new file from the default settings. 

Before performing the steps, be sure to create a backup file and you’ve installed the latest version of Adobe Reader/Acrobat.

To locate the QBPrint.qbp.

• Windows 10, 8.1, 8, 7 and Vista: C:\ProgramData\Intuit\QuickBooks 20xx (20xx represents the version of your QuickBooks.) 
• Server 2008 and Server 2012: C:\Program Data\Intuit\QuickBooks YEAR and C:\Users\**remote user**\AppData\Roaming\Intuit\ YEAR VERSION\TSPrinterSettings.

Here are the steps to rename the QBprint.qbp file:

1. Right-click the QBprint.qbp file for your QuickBooks version and select Rename. 
2. Add the word old to the file name (i.e. QBPrint.qbp.old) 
3. Open QuickBooks Desktop. 
4. From the File menu, select Printer Setup. 
5. Select any transaction in the Form Name list and select OK. This will create a new QBprint.qbp file.
6.  Try to open and print any transaction.

Also, feel free to read this article for more detailed steps: Resolve Printing Issues.

Should you need any further information, don't hesitate to leave a comment below. Have a good day!