Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll
jlarsen31
Level 1

QB file will not open after installing update. It keeps saying need to reboot which i did multple times

Hello,

 

I installed an update. Rebooted my computer, Now my QB 2024 desktop file will not open. It keeps telling me to reboot which i did multiple times.

 

Jackie Larsen

[email address removed]

2 Comments 2
MsNorthPND1881
QuickBooks Team

QB file will not open after installing update. It keeps saying need to reboot which i did multple times

I understand you’re running into an issue where QuickBooks is asking for repeated reboots after installing the update, Jackie. Let me guide you through steps to fix this and get QuickBooks working.
 

If QuickBooks Desktop doesn't open immediately, allow it time to load. To fix issues, download and install the QuickBooks Tools Hub. Close QuickBooks before using the tool hub, which works best on Windows 11, 64-bit. Here's how: 
 

  1. Download the latest version (1.6.0.8) of QuickBooks Tool Hub.
  2. Save the file in an easily accessible location, such as your Downloads folder or desktop.
  3. Then Open the downloaded file (QuickBooksToolHub.exe).
  4. Follow the on-screen instructions to install and accept the terms and conditions.
  5. Launch the tool hub by double-clicking its desktop icon after installation.

 

Refer to Step 2 for detailed instructions on resolving issues if QuickBooks won't open.

 

If the issue continues, you can always connect with our Live Support Team for more assistance.

 

Feel free to reply to this thread if you have any additional details to share or if you have more questions about QuickBooks Desktop. 

SIAB
Level 7

QB file will not open after installing update. It keeps saying need to reboot which i did multple times

@jlarsen31 

Can you open the sample file?

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us