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Have multiple editions - 2021, 2020 and others that are becoming unresponsive. End task doesn't work. Mostly have to power system off and back on. This is in different areas of QB, sometime payroll, sometimes other area. Event viewer shows errors during startup of QB - doesn't make much sense, since one is regarding login in, but it appears before even logging in to the company file. Events are attached - some info I covered with #####. System is fully updated Win 10 pro on domain.
We understand the challenges you're having, rkane17.
Let me help you get this sorted out to keep your QuickBooks running and so you can get back to your business.
To fix this, let's try the QuickBooks Refresher Tool. This tool ends QuickBooks processes running in the background and also works as a mini repair of the program. Let me show you how:
If the issue persists, please proceed to uninstalling and reinstalling the program. Check this article for more information: Solutions for when QuickBooks stops working.
On the other hand, you can open the topics from our help articles for more hints and resources while working with QuickBooks in the future.
Keep me posted if you still need help accessing your QBDT. I'm always here to help. Take care!
Ending process doesn't work - system is unresponsive - so you can't get to Task Manager. Yes, security is reliable and updated daily and has been on this system for years with no problems.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here