QBServer 2019 for mac

twolcrazy · ‎March 15, 2022

Ok, something is strange on my iMac. We run QB2019 for mac and QBServer2019 for mac. The application QB2019 is stored in the Applications folder. But, I can not find the QBSever2019 app anywhere. The only way to start the QBServer app is by enabling multiuser mode under the File menu in QB2019, OR, by double clicking on the company file. A search for QuickBooks 2019 Server does NOT show the application. So where is it???

Thanks,

John

Rasa-LilaM · ‎March 15, 2022

Thank you for visiting the Community today, twolcrazy.

I can see the urgency in finding your QBSever2019 application. Let me help and route you to the right support who can properly address your concern.

We’ll have to perform other troubleshooting steps to find your QBSever2019. To keep the security of your personal data, I recommend contacting our Technical Support Team. They can perform a screen-sharing session to identify where the issue is stemming from. Then guide you on how to locate the app and make sure it's stored in the correct folder.

Here’s how to reach them:

Click here to open the What can we help you with page.
Press the drop-down to select QuickBooks for Mac.
Enter your issue in the field box, like missing QBSever2019 app.
Then press the Continue menu to view the support options.
Select Message Us to start a conversation or Contact Us to speak with an agent.

You can read through this reference to help you fix issues while sharing your company file in QuickBooks Desktop for Mac: Troubleshoot multi-user issues.

Additionally, this resource covers all details about the multiuser mode feature.. It outlines the steps on how to set up a server-workstation network as well as the set up the server-only install process.

Drop a comment below if you have additional QuickBooks concerns or questions about multi-user. I’ll be glad to lend a helping hand. Have a good one and stay safe.

View solution in original post

Rasa-LilaM · ‎March 15, 2022

Thank you for visiting the Community today, twolcrazy.

I can see the urgency in finding your QBSever2019 application. Let me help and route you to the right support who can properly address your concern.

We’ll have to perform other troubleshooting steps to find your QBSever2019. To keep the security of your personal data, I recommend contacting our Technical Support Team. They can perform a screen-sharing session to identify where the issue is stemming from. Then guide you on how to locate the app and make sure it's stored in the correct folder.

Here’s how to reach them:

Click here to open the What can we help you with page.
Press the drop-down to select QuickBooks for Mac.
Enter your issue in the field box, like missing QBSever2019 app.
Then press the Continue menu to view the support options.
Select Message Us to start a conversation or Contact Us to speak with an agent.

You can read through this reference to help you fix issues while sharing your company file in QuickBooks Desktop for Mac: Troubleshoot multi-user issues.

Additionally, this resource covers all details about the multiuser mode feature.. It outlines the steps on how to set up a server-workstation network as well as the set up the server-only install process.

Drop a comment below if you have additional QuickBooks concerns or questions about multi-user. I’ll be glad to lend a helping hand. Have a good one and stay safe.

twolcrazy · ‎March 17, 2022

Thanks for the advice. The issue was resolved in a phone conversion with an intuit QuickBooks rep. It turns out when only QB2019 for Mac is installed that file contains both QB2019 and QBS2019 for Mac, which is what I was beginning to suspect. There is nothing in the documentation that I could find confirming it. I tried a chat session but the person on the other end suddenly disconnected. That was odd. This could be a FAQ!

Again thanks.

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QBServer 2019 for mac