QuickBooks 2021 Compatibility with Office 2021

Bob_Headrick · ‎November 30, 2022

I am assisting a small company using QuickBooks 2021 desktop. We were successfully using Microsoft 2013 to send out billing notices in Outlook 2013 through QuickBooks. On October 28 the emails stopped working. It was determined this was caused by a change Microsoft made because of security concerns, they disabled simple login in Outlook 2013. I found a workaround that allowed access, but that will stop working at the end of December.

In the meantime, they ordered Microsoft Office 2021, with the intent to upgrade. While attempting to install Office 2021 I received an error about a 32 bit version of Microsoft Office Access 2007 being installed, and it disallowed installing the 64 bit version of Office 2021. It also disallowed installing the 32 bit version of Office 2021, complaining that there was a 64 bit version of Office 2013 installed. Before uninstallling the Access 2007 program I wondered if QuickBooks may be using that. A search turned up the web page here, which has the troubling news that QuickBooks 2021 only supports Office 2019 at the latest. A check of Quickbooks 2022 indicates the same result.

So... what options do we have? Office 2021 has already been purchased and a key delivered, it is not likely we will be able to downgrade to Office 2019. Will Office 2021 "work" with QuickBooks 2021 even though not officially supported?

Time is short, the fix from Microsoft to allow Outlook 2013 to continue is set to expire in December. Thanks in advance for any suggestions.

CharleneMaeF · ‎November 30, 2022

I know how important it is to ensure Microsoft Office 2021 works well with QuickBooks, Bob.

It is important to use a compatible version of Microsoft Office to avoid issues in QuickBooks Desktop. Since the 2021 version is not yet included in the list, I'd recommend contacting our QuickBooks Support Team. They're equipped with tools to check your account for other options.

Here's how:

Go to the Help menu.
Select QuickBooks Desktop Help.
Click Contact Us.
Give a brief description of your issue.
Once done, click Message Us or Let's talk.

Additionally, I've added these resources that'll help you track and manage your sales and expenses transactions in QuickBooks Desktop:

I'm only a few clicks away if you need assistance with your other QuickBooks tasks. It's always my pleasure to help you out again.

mistymossy · ‎March 30, 2023

Hello,

Did you get QB to work with office 2021?

Thanks

Melissa

Bob_Headrick · ‎March 30, 2023

@mistymossy - No, I ended up having to install Office 2019. Now happy, but it is settled for now.

I just checked the compatibility link, it was recently updated (in January 2023) and Office 2019 is still the latest version supported. It is unfortunate the compatibility for major programs lags for so long.

mistymossy · ‎April 13, 2023

Thank you so much! I thought that is what I understood too, but wanted to double check, it really is unfortunate and ridiculous if I might add, qb expects us to update their program regularly but does not update supporting software

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QuickBooks 2021 Compatibility with Office 2021