Quickbooks Desktop 2024 Contractor Edition Discontinuation

You have QB Desktop 2024 Premier Plus for 3 users, correct?

You cannot downgrade the license. You can purchase a (reusable) license for a single user if needed. You do not need to renew your 3 user license.

I understand that navigating recent changes with QuickBooks Desktop can be challenging, 4afitlife. When you renew your product, it'll charge you for a three user subscription. Let me help you navigate through this process and find the best solution for your needs.

Since you need only one user, I suggest contacting our sales team for the best options and benefits.

Here's how:

1. Visit QuickBooks.com website.
2. On the upper left portion of the page, contact the given number.
3. You can create a schedule for you to be assisted through chat.

To migrate from QuickBooks Desktop (QBDT) to QuickBooks Online (QBO), you can use the migration tool or manually import your files. Note that not all information will transfer seamlessly.

Refer to this article for steps to migrate your data: Move your QBDT file to QBO.

If you choose to manually import data into QBO, you'll need to export it from your desktop version first and then manually enter it into QBO. To ensure a smooth transfer, consider using a third-party app to handle any non-transferable information.

For more information, see this article to understand how your features and data move from QBDT to QBO: Learn how features and data move from QBDT to QBO.

Additionally, you can set up your company info and settings once done. Refer to this article for detailed steps: Get started with QBO.

We appreciate your continued trust in QuickBooks since 2000. Together, we'll find the best path forward to meet your needs. If you have any more questions or need further assistance, please reach out. I'm here to ensure you have all the support you need.

Quickbooks support would not sell me a one user license. He told me that I could pay for the three user license and request a refund for the two users. 

Quickbooks support told me that I would have to renew our current license then I could request a refund for the two users.

Not doing that.  

@4afitlife 

Their billing system is rigid. The support guy who gave you the option just babbled. You should contact @Fiat Lux - ASIA and they can help to obtain a single user license for your case.