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Secretary17
Level 1

Quickbooks Desktop Pro Plus 2022

Why am I being charged an annual fee.  How much is it? You are asking me for my credit card and I don't even know what you are wanting to charge me for? I thought I only paid if we wanted an upgrade for the desktop.

2 Comments 2
Ivan_G
QuickBooks Team

Quickbooks Desktop Pro Plus 2022

We understand that every penny counts, Secretary17. Allow me to provide some information about the QuickBooks Desktop (QBDT) Pro Plus subscription.

 

This version of the QBDT subscription automatically renews annually. For more details about this, you can check this article: QuickBooks Desktop Pro Plus.

 

You may also review where the charge or fee is coming from by going to the Customer Account Management Portal (CAMPs). To guide you with this, you can click this articleChange, manage or update your Intuit account with CAMPs.

 

If you can't locate where this charge was coming from, you can reach out to our Support Team. They can further review this matter and provide some information about your fee.

 

Here's how:

 

  1. Open QuickBooks.
  2. Go to Help, then click QuickBooks Desktop Help/Contact Us.
  3. Press Contact Us.
  4. Give a brief description of your issue, then select Continue.
  5. Sign in to your Intuit account, press Continue, and then Continue with my account.
  6. Choose chat with us (start a conversation online with a QuickBooks expert) or Have us call you (skip the line and no more phone trees. Leave your number and get a call back).

 

Also, you might want to check this article that can help you navigate through QuickBooks seamlessly: QuickBooks Desktop tutorial.

 

Don't hesitate to comment below if you have more QuickBooks-related concerns. The Community is open 24/7 to assist you.

4Gal
Level 11

Quickbooks Desktop Pro Plus 2022

@Secretary17 

Did you purchase the license thru a reseller last year? Login to CAMPS and find your license status there.

https://camps.intuit.com

 

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