Let's ensure that the permissions for your Windows remain unchanged, cottonseed. Allow me to outline the detailed process here so you can open your company file without errors.
The error message you encountered indicates that your user account lacks the necessary privileges, preventing you from accessing the data under the folder where your company file was located.
The appropriate Windows permissions are essential when accessing folders in the multi-user mode of QuickBooks Desktop. To verify that they're set correctly on your computers, please proceed to the steps below:
- Open the Windows Start menu, then the File Explorer.
- Locate the folder that contains the company file, right-click on it, and select Properties.
- In the Properties window, head to the Security tab and choose Advanced.
- Pick QBDataServiceUserXX and click Edit.
- Set the following settings to Allowed:
- Traverse Folder/Execute File
- List Folder/Read Data
- Read Attributes
- Read Extended Attributes
- Create Files/Write Data
- Create Folders/Append Data
- Write Attributes
- Write Extended Attributes
- Read Permissions
If permissions aren't set properly, here's how to correct them:
- In the Properties window, click on Security, then Edit.
- Find QBDataServiceUserXX, select Full Control, then Allow.
- Click Apply and hit OK.
Moreover, visit this article and scroll down to the Change folder permissions and the Set Windows access permissions to share company files sections if you need to adjust folder permissions and ensure QuickBooks has the right access level: Set up folder and Windows access permissions to share company files.
On the other hand, you might want to scan this material for troubleshooting if you encounter issues when opening and navigating your company file: QuickBooks Desktop won't open.
Return to this thread if you need additional assistance with Windows permissions or other concerns related to QuickBooks Desktop. We're just around the corner to address any of your queries in any way possible.
