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Buy nowThis has happened 3 times, causing me to recreate the same invoice over and over. QB gives it a number, indicates it's saved the draft, but when I exit and login again, it's gone.
Hi, here’s what you can try:
First, clear your browser cache, as sometimes it can interfere with saving data. After that, log out and log back in. Make sure you're manually clicking Save as QuickBooks auto-saves, but you may need to confirm the save.
Check if any settings or integrations could be automatically deleting invoices. If the problem persists, try creating a new invoice with a different template to see if that helps.
Hope this helps!
I understand that software interruptions can make completing your tasks more challenging, llconsultingpa-g. I appreciate the effort you've put into resolving this invoice issue.
We can follow the troubleshooting steps suggested by @PollNofer. If the issue persists, I recommend contacting our Live Support again to explore the underlying cause and offer a personalized solution.
Please don’t hesitate to share any other questions in the comments, and we’re here to help.
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