Quickbooks online

I can see you're having an issue with preparing your invoice in a portrait format, @sales.

After checking, it appears that my colleague already responded to your question on a duplicate thread. Visit this link to review the recommendations: Re: QB is preparing my invoice in a portrait format . How do I get QB to prepare my invoices in a .....

Don't hesitate to let me know if you have additional questions about preparing your invoices in a landscape format to print out in QuickBooks. I'm always here to help. Take care always.

My issue has not been resolved .Is there any way that this can be escalated ?

I understand the urgency of this matter to your business, sales-the sweet. Allow me to add details about formats in preparing invoices.

Before printing invoices in QuickBooks Online (QBO), the system automatically sets them up in portrait mode as designed, and there is no direct option to switch to landscape format.

Alternatively, you can manually change the orientation settings of your printer so you can print your invoices in a landscape format. This option is available on the Microsoft Edge browser.

 You can follow the steps below for guidance:

1. Locate and open your invoices, then click Print or Preview. 
2. Select the Print icon, then select Landscape in the Layout section in the left navigation menu.
3. Once done, click Print to complete the process.

I've included a screenshot below for your visual reference.

After adjusting the settings, preview your invoice to check. 

As this is a functioning design, I can't process an escalation. Instead, you are welcome to provide suggestions to our product development team. They'll carefully review your idea and may consider it for future updates. 

Here's how to submit your response:

1. Select the Gear icon, then choose Feedback.
2. Type in your product suggestions.
3. Select Next to submit.

We truly appreciate your valuable insights and acknowledge your contribution towards improving our product.

Finally, I've also added this article to help you in receiving invoice payments from your customers: Record invoice payments in QuickBooks Online

If you need further help in printing your invoices in a landscape format. Don't hesitate to get back on this thread. I'm always here to help!

Hi ,ok i will use the link as requested.

What was the reason that the software developers did not allow quickbooks online to have the same capabilities as quickbooks desktop? i.e Why do they not alter it so that i can print on A5 in landscape?

This has made it extremely inconvenient for my business ,as i print 150 invoices a week ,and some customers only buy one or two line items ,so printing on A4 is a waste of paper.

Besides that A5 invoices is easier for my delivery staff to handle ,and easier for the office to file.

Can you not please esclate this to the QB developers to work on?

thanks

mike 

I heard your sentiments, sales. I know you need additional functionality preferences in QuickBooks Online.

We are committed to providing the best possible service to our customers, and your feedback is advantageous in helping us achieve this. We are constantly working on updates and improvements to enhance the functionality and user experience of QuickBooks Online.

We appreciate your patience and understanding as we strive to make QuickBooks Online as comprehensive and user-friendly as possible, and we would like to send our heartfelt gratitude for being with us and using QuickBooks Online.

If you are willing to submit your suggestion, check out the steps below:

1. Go to the Gear icon.
2. Under the Profile column, select Feedback.
3. Share your suggestion, then click Next.

You'll want to track your suggestions through this website. You can also visit our blog to keep up with our recent events and developments.

If you have other questions about managing reports, add them below. Please don't hesitate to reach out if you have suggestions or concerns. Your satisfaction is our top priority.

When will the adjustment be made ? What is the lead time for this to be actioned ?

Thank you for joining this thread, @sales-thesweetma. I understand the importance of having to choose your business printing preferences. 

We appreciate our customers' feedback and its importance in making your QuickBooks invoice printing experience suitable for your business. However, at the moment, we can't guarantee that the feedback is being prioritized since it's being randomly reviewed by our developers. As a result, there's no set timeline for implementing the requested feature in future updates.

The good thing is that you can check our website to track the status of your feedback and see the recently updated ideas: Customer Feedback for QuickBooks Online.

Additionally, you might want to visit our QuickBooks Blog for the latest innovations and product news.

I'll be on the lookout for more of your queries on invoice printing preferences and other QuickBooks-related matters. We're always ready to assist. Stay safe.