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nikolic01
Level 1

Quickbooks Pro Plus 2024 Desktop - Multiple User Licenses Keep Appearing on Icon Bar despite customizing to remove

I have QuickBooks Pro Plus 2024 Desktop edition and have purchased 2 user licenses.

I have noticed that on my Icon Bar (see attached image), multiple user licenses keep appearing. More and more with each passing day. 

I have tried the following to remedy:

Customized Icon Bar to remove User Licenses. They just come back the next time I log in.

Uninstalled and Reinstalled the application.

Created an additional User so as not to log in as Administrator and customized that Icon Bar and THAT works for THAT user. Problem only seems to keep occuring with the Administrator user.

Anyone else have this happen to them? I imagine there as to be a fix. Perhaps something with the registry? Any help would be greatly appreciated. Included a screenshot of my dilemma.

V

 

 

2 Comments 2
On Beta
Level 3

Quickbooks Pro Plus 2024 Desktop - Multiple User Licenses Keep Appearing on Icon Bar despite customizing to remove

Open the sample file. Do you see the same issue?

Sherrie_F
QuickBooks Team

Quickbooks Pro Plus 2024 Desktop - Multiple User Licenses Keep Appearing on Icon Bar despite customizing to remove

I appreciate you providing detailed information about what you've encountered with the multiple user licenses that keep populating, @nikolic01.

 

In QuickBooks Desktop (QBDT), you can delete the user license so it will not keep appearing on your account. It's my pleasure to guide you how:

 

  1. In the top menu bar, select View.
  2. Choose the Customize Icon Bar.
  3. Under the ICON BAR CONTENT, select the user license.
  4. From there, click Delete.
  5. Once done, choose OK.

 

For visual reference, I've added a screenshot below:

 

Screenshot 2024-08-15 014451.SHS.png

 

Furthermore, I'll be leaving these resources that may come in handy while working with your licenses in QBDT in the future:

 

 

I'd be grateful to help you again if you need further assistance handling your licenses in QuickBooks Desktop. Wishing you continued success in your future endeavors.

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