Refund in Quickbooks desttop

I can guide you in entering that transaction, JVinsight.

You can use the Enter Credit Card Refund/Credit option to record the refund in QuickBooks Desktop.  Then, use A/P (Accounts Payable) as the expense account so you can apply it to the bill you originally created. This transaction should mirror the amount you've received from the previous charge. I'll show you how:

1. Select Banking from the top menu bar.
2. Choose Enter Credit Card Charge, then tick the Refund/Credit radio button.
3. Select the appropriate vendor from the Purchased from drop-down menu.
4. Set A/P as the expense account, then enter the same vendor name from the Customer: Job column.
5. Enter the amount and other necessary information.
6. Click Save & Close.

Once done, close the bill using the credit card credit you've created. Here's how:
 

1. Open the original bill.
2. Click the Pay Bill button, then select Set Credits from the Pay Bills window,
3. Look for the credit, then apply it to the bill by placing a checkmark on it.
4. Click Done, then hit Pay Selected Bills to complete the process.

In addition, I've included an article that will help you better track your vendor expenses and payables in QuickBooks: Customize vendor reports.

You can always find me here if you need further assistance in handling your other transactions. Just leave the details below and I'll take care of them.

Hello,

Followed the instructions however did not do the Second part of step four. Stating enter "the same name from the customer:job column". When I tried to enter the same vendor name into this column get a Warring sign that said "this name already exists in the vendor list. either enter a different selection or append a character to differentiate it from the existing name".

Also assuming that A/P is Advertising and Promotions expects account.

Good evening, @JVinsight. 

Thanks for reaching back out to the Community. I appreciate you asking some additional questions about this subject. 

With step 4, you'll need to enter another name to successfully complete the steps. A/P means "Accounts Payable," which is money owed by a business to its suppliers shown as a liability on a company's balance sheet. 

Learn more about your chart of accounts through this link. This can help you and your business in the future. 

This information should answer your question. Let me know if you have any other questions or concerns. I want to make sure that you're able to get back on track. Wishing you and your business continued success.