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Got you some solutions so we can understand what's preventing you from editing the schedules and help you accomplish it afterward, Catherine.
Upon checking on my end, if you're referring to QuickBooks Time, there doesn't appear to be any issue with the Edit button on the Schedule page. It is probably a cache-related issue preventing you from editing the schedule.
To confirm this, we can log in to your account in a private window. This avoids existing cache files, making it a method to identify potential browser issues. Here are the keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
If this works, let's clear the browser's cache to remove its stored files to ensure the program performs efficiently. If you get the same result while using a private browser, I suggest switching to a different one.
Furthermore, you can track, edit, and submit your time as a team member in the QuickBooks Time web dashboard.
If you need further assistance navigating QuickBooks Time or accessing your account online, please don't hesitate to reach out again. We're here to help and ensure everything is working smoothly for you.
