Search not updating

Hello there, ddr_MIA.

I know how we can troubleshoot the error you received when utilizing the search feature in QuickBooks Desktop. Let me share it with you to keep the search from updating.

It could be that your data has been damaged, which causes the search feature to not work accordingly. We can verify and rebuild your company file to resolve this matter. 

To begin with, here's how to verify your data:

1. Click on the Window tab.
2. Select Close All, then File.
3. Choose Utilities and pick Verify Data.
4. Hit OK to proceed.

After that, you can follow these steps to rebuild your data:

1. From the File menu, choose Utilities.
2. Click on OK once asked to create a backup of your company file.
3. Choose a location for the backup file and hit OK.
4. Select OK when you get the message Rebuild has completed.

For the detailed process, you can refer to this article: Verify and Rebuild Data in QuickBooks Desktop.

On the other hand, consider reviewing these resources for insights on how you can manage your Accounts Receivables and Payables:

• Get started with customer transaction workflows in QuickBooks Desktop
• Accounts Payable workflows in QuickBooks Desktop

You can add a reply to this post if you have additional questions when utilizing the search feature or other related concerns in QuickBooks Desktop. We'll be around waiting to hear from you again.

Thanks for the tips. They did not work. I also implemented the QB Desktop file doctor. It did not find any problems and did not solve the issue either. This has been a long term problem that started with my previous version of QB Desktop Premier 2021. 

I appreciate you for all you've done on your end to fix the issue, ddr_MIA. I can help you contact our support team to address any problems you have encountered.

As you've already followed the steps provided by my colleague and still have the same issue, I suggest contacting our support team for further assistance. They can offer troubleshooting steps to help resolve the issue regarding the search not working in your end.

Here's how:

1. On your QBDT account, go to Help, then select QuickBooks Desktop Help/Contact Us.
2. Click Contact Us.
3. Enter a description of your issue, then click Continue.
4. Sign in using your Intuit account. Select Continue and then Continue with my account.
5. There will be a single use code sent. Enter the code, then select Continue.
6. Select to chat with us or Have us call you.

Furthermore, you can visit our article to personalized your reports in QBDT: Customize reports in QuickBooks Desktop

Don't hesitate to comment if you still have concerns or issues with your transactions. I'm always here to help.

@ddr_MIA 

Next troubleshoot. Run the Condense Data utility with any scenario to isolate the problem. Did you encounter any error message?

Thanks for the recommendation. Tried it. No errors or messages. Still getting the same search update error. In addition I tried the following:

1. All options on QB Tool Hub

2. Completed all updates on QB and windows

3. Reinitalizied .Netframework

4. Did a repair install of Win 10. 

5. Reinstall QB Enterprise 24. Was getting the same error on QB Premier 2021.

Error here.

.

How is this possible? Does anyone have any other possible fixes?

I've also changed the name of the search index folder to .old. 

QB makes a new folder upon opening the QB file. Still no operational search. 

???

@ddr_MIA 

Open the sample file. Did you encounter the same error message?

A sample file gives the same result. I have a few company files I use. All give the same error. 

@ddr_MIA 

Consider to install the trial version of QBD 2023 to isolate the problem.

I've already reinstalled the official version of QB Desktop Enterprise 2x. 

Do you encounter the same error message on ALL year versions (i.e. 2021-2024)?

There's something wrong with your Windows.

you are correct. It's on all versions. I did a full repair install of windows a few days ago and am getting the same errors as previoiusly