Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowMorning!
When we have an invoice open, and select "print shipping label" the address prints sideways on the label and is cut off. We have a Dymo Twin Turbo label printer & use Label City #120300 labels (a roll of 2& 5/16" x 4" thermal labels). I have found how to adjust the print left, right, up, & down, but not where to change the direction. Please help!
Hello, BrittanySM.
Thank you for reaching out to the Community. Let's make sure that your QuickBooks Desktop is updated to its latest release. This is to make sure that you have the latest features and will help you fix issues within your company. See this update QuickBooks to the latest release article for more information.
Then, run the Verify and Rebuild Utility tool can help you fix this. The Verify Data can initially identify any data issues within your company file. Then, the Rebuild tool will self-resolve it. However, before we begin with the troubleshooting, let's secure a backup of your company file. Once done, we can proceed to verifying and rebuilding your data in QuickBooks Desktop.
Verify data:
If it will detect an error, proceed and Rebuild your data:
You can also check out this article for the detailed steps on running the Verify and Rebuild tool in QuickBooks Desktop: Resolve data damage on your company file.
However, if you are still unable to change the adjustment direction, I suggest reaching out to our support team, This way, they can recommend more fixes and resolve your issue in a timely manner.
Let me know the result of this troubleshooting in the comment section below. I need to make sure you're up-to-date and back to your normal business processing. Have a great rest of your day!
My question is how do I change the alignment, not that it isn't working. How do I change the alignment?
Thanks for your prompt reply, BrittanySM.
I'd like to share some steps where you can modify the alignment for your labels. Before doing so, please do the following:
Then, follow these steps to update the printing settings:
If you're having issues with printing, you can follow the steps provided by my colleague AileneA or check out solutions in this article: Resolve printing issues.
Please let us know if there's anything else you need. We'll be right here to provide the solutions. Take care and stay safe.
I am having the same problem with printing vertical instead of horizontal. I have enterprise 22 I rebuilt my data and have NO errors. I have a Dymo Twin Turbo 450 which is a Quickbooks compatible label printer. I was also told from someone at quickbooks to open a PDF and see if I could rotate it and I can. I cannot print my barcodes and I am frustrated. Please help!!
This did not work. I need another solution please
Appreciate the update, @TFCchelle.
I'll make sure you're able to print barcodes seamlessly in QuickBooks Desktop.
Since the issue persists even after following the suggestion shared by my colleague above, I recommend contacting our Customer Care Support. You can work with one of our specialists in creating a ticket letting our engineering team investigate the root cause of the problem raised. To do so:
On that same page, I'm also including this article for the list of reports you can use: Create and Manage Reports in QuickBooks Online. In this reference, you're able to customize the sources and targets of a certain report to display a certain portion of your business financial activity.
Let me know how it goes in the comments below. Don't forget to include my name, @JonpriL, in your reply so that I can get back here and answer all your printing concerns in QuickBooks. Take care always!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here