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Hi,
I was reconciling my statements/transactions, I noticed that there are 2 February transactions that are missing but there were no errors after I reconciled February month. Fast forward to April statements/Transactions, I found the 2 missing February transactions, I can't finish my April reconciliation task since it's giving me errors/not balanced total. How can fix this? 2 February transactions mixed on my April transactions. Screenshot provided below, it's from my April statement.
I'll help you fix your reconciliation issues, mdungog.
You'll want to check your Audit log to see if someone might have unreconciled the transactions. The audit log feature allows you to check the history of changes made to individual transactions. I'll show you how:
To learn more details about this, please refer to this article: Use the audit log in QuickBooks Online.
I'm also adding this link that has detailed information on how to fix issues about past reconciliation: Fix issues for accounts you've reconciled in the past in QuickBooks Online.
I'd appreciate it if you'd update me on how the steps work. I want to make sure this is taken care of.
You'll want to record your cash transactions in a number of different ways, depending on the nature of your business.
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