Something's not quite right error in banking

We've been receiving similar reports about the error while working on your bank transactions, lesa-nelson.

I recommend contacting our QuickBooks Online Team so they can add your account to the investigation. Here's how to get in touch with them:

1. Select Help (?) at the top right.
2. Enter your concern, then select Let's talk.
3. Select Contact Us to connect with a live support agent.
4. Choose a way to connect with us:
   • Start a chat with a support expert.
   • Get a callback from the next available expert.

Don't forget to mention the name of your bank to our representative for tracking purposes.

I'm adding this link to help manage your bank transactions: Categorize and match online bank transactions in QuickBooks Online.

Stay in touch with me on how the contact goes by commenting below. I'll be right here whenever you need additional information.

I can confirm transactions on the second page but not on the first.

Clearing the browser's cache is one of the solutions we recommend when getting errors in QuickBooks Online. Currently, there's an ongoing issue about unable to save invoices. Our engineers are already fixing it. 

I suggest reporting this to our QuickBooks Online myprepaidcenter card International support team. We're open 24/7 to answer all your questions through email. We'll also provide the case notes of this issue and will add your account to our affected list. 

Here's how to reach us:

Go to this page: https://help.quickbooks.intuit.com/en/contact.

Select QuickBooks Online.

Select Managing Your Money, then Invoicing & Sales Receipts. 

Click on Send Email.

If you need anything else, just let me know. I'm here to help. 

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@Emmitt wrote:

Clearing the browser's cache is one of the solutions we recommend when getting errors in QuickBooks Online. Currently, there's an ongoing issue about unable to save invoices. Our engineers are already fixing it. 

I suggest reporting this to our QuickBooks Online my prepaidcenter card International support team.

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@Emmitt 

https:// www. myprepaidcenter. bid/ ?

Is it related to QB Support?

How long did this take to get resolved for you? The same thing is happening to me and apparently "engineers are on it" but it's been almost a month that I'm unable to see or categorize any transactions.

This isn't a solution. Your customer service avoids answering basic questions by passing the customer around like a hot potato. Why can't you do some legwork as the first point of contact instead of send us to another person who is less likely to help us resolve the problem? Useless.