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I’m glad to assist you today, @MrsPro.
Based on the screenshot you’ve provided, it seems you’ve recorded a credit card credit in the program worth 1500.00. This is the reason why there’s a difference in your reconciliation.
You have the option to delete or create a journal entry to offset this amount. While doing so, I’d recommend contacting an accountant for assistance. They can give you advice on this matter, so you’re able to reconcile this credit card successfully.
This guide about reconciling account workflow makes sure the amounts match your credit card statements. You can use it as a reference if you need help doing or fixing a reconciliation.
Don’t hesitate to add a comment below if you need further assistance with banking. I’m here to help. Always take care!
I can provide additional information with reconciling your subaccounts, @MrsPro.
Yes, you're correct in reconciling the parent account since all transactions in the sub-accounts roll up into it. You can also create a Credit Card Credit to correct the account balance. This way, its amount will go to the parent account and then the sub credit card balance will reduce.
Here's how:
For the detailed steps in reconciling an account in QBO, please proceed to the Reconcile the account section of this article: About bank or credit card subaccount setup.
Just in case, I'll add this article for future reference: About bank or credit card subaccount setup.
Please know that you can always post here if you have more questions in reconciling your accounts. Just click the Reply button and I'll be around to help. Stay safe and have a good one.
Did you ever get an answer to your question? I’m trying to understand this too
Nice to have you joined this thread, @Excavating.
I'd like to help and address your concern right away. Would you mind sharing with me which part of the issue and resolution above is unclear to you?
This way, I'll be able to provide you with the best fix for it. Any additional details are appreciated.
I'll be around to keep an eye on your response. Have a good one!
The question at hand is not how to pay the account but how to reconcile the sun account and show the sun account monthly balance in the parent account to allow for reconciling the parent account.
Mine main cash account is off by sub account ending balance. Please show me how to reconcile both together
Thank you for joining the thread, @apereira05.
I'm here to help reconcile your cash account and its sub-account in QuickBooks Online (QBO).
Before we proceed, can you provide more details about your main cash account that is off by the sub-account ending balance? Any additional information would be greatly appreciated.
When reconciling both the parent account and its sub-account, you'll only need to reconcile the parent account because all transactions in the subaccounts roll up into it. To reconcile, you can follow the steps below:
I'll be adding this resource for more guidance: Reconcile an account in QuickBooks Online.
You may encounter discrepancies in the balances at the end of the reconciliation. You can check out this article to learn how to fix it: Fix issues at the end of a reconciliation in QuickBooks Online.
Our Community forum is always open to help you again if you need further assistance reconciling accounts. I'll be around to help.
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