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bobgroger
Level 1

Subscription prior versions

I have an accountant client. They have a Pro Advisor subscription. If the subscription is current can they still use the prior versions (2022, 2023) they had previously subscribed to, or is there a separate fee for each prior year?

4 Comments 4
SirielJeaB
Moderator

Subscription prior versions

It's possible to continue using prior versions (2022-2023), bobgroger. 

 

If the prior QuickBooks Desktop (QBDT) versions have active subscriptions on their computer, they have a separate fee for each edition. Furthermore, they can open and use a secondary company file within the program without incurring additional charges if your client only has the current subscription active and needs to access company files from previous years. 

 

Please note that if you upgrade to a newer version of QuickBooks Desktop, you'll need to update your company files to be compatible with the recent version. This update only needs to be done once. To learn more, please refer to this article: Update your company files to a new version of QuickBooks Desktop.

 

Your client may cancel their subscriptions if they don't plan on using the service. Ensure to create backup files before doing so.

 

Here's an article about importing and adding accountant’s corrections to update accounts within the program: Import your accountant's changes into your company file in QuickBooks Desktop.

 

I'll be available 24/7 to promptly address any further questions you may have about handling QuickBooks. kindly comment down below. Take care.

bobgroger
Level 1

Subscription prior versions

Accountants need to be able to work on any version of Quickbooks for many reasons. How can we get more info on the separate fee for 22/23 versions? Their prior versions still work at this point, but we are trying to prepare if they stop. 

bobgroger
Level 1

Subscription prior versions

How can we find more info on the prior year fees? This should be a benefit of the ProAdvisor subscription IMO. Accountants have much different requirements than businesses. We need to be prepared if our prior versions stop working.

GlinetteC
Moderator

Subscription prior versions

Welcome back to the Community, AVIDPgh.

 

I'm here to assist you in obtaining more information about the prior year's fees. You can follow the steps I've outlined below:

 

  1. Log in to camps.intuit.com. Or get help signing in.
  2. Select View your transaction history.
  3. Using the Time Period drop-down menu, pick a date range for transactions. Note: You can select transactions from the past 2 years.
  4. Locate the required order, then click on the order number to access order details.
  5. To print the transaction list, select Print this page.
  6. Click on Back to my Account to go back to your CAMPS dashboard.

 

If you can't find the prior fees by signing on to CAMPs, I suggest contacting our QuickBooks Desktop support so they can access your account and provide you with the details regarding the fees.

 

I'll be around if you need further assistance managing your accounts or other relevant issues.

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