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Connect with and learn from others in the QuickBooks Community.
Join nowHello, @redondoquickbook.
The Community is a great place to get help. If you want to post your question, we would be glad to assist you.
However, if you still want to get in contact with QuickBooks Online, you can submit a request for a callback. Our support team will call you back at the time you choose. Here's how:
Feel free to reply below if you have any other questions. Have a great day!
Hi
I work online with quiclbooks and on my cell phone but cant sent a invoice to customer via whattsapp,
why not is it a setting or what?
Hi
I would like to know why i cant whattsapp my customers a invoice or statment form my PC or cell phone>>>>>>> is it just a setting i need to do or how does it work? thanks Suzette
I appreciate you for joining the thread, Suzette. I can share information about sending invoices from QuickBooks Online (QBO).
At this time, you'll only be able to send invoices to your customers via email. I can see the importance of sending them over WhatsApp. Rest assured our engineers are working nonstop to enhance the product and deliver the best experiences for all QuickBooks users.
For now, I'd suggest sending this idea to our product developer team. This way, they'll know how useful this feature is for your business and consider this in future updates.
Here's how:
Once done, your valuable suggestion goes to our designated team to help improve your experience in QBO. You can track feature requests through the QuickBooks Online Feature Requests website.
If you have QuickBooks Payments, your customers can pay their invoices directly by credit card or ACH transfer. When you get paid, QuickBooks puts transactions into the correct accounts. Check out this link to learn more about the process: Connect your QuickBooks Payments account to QuickBooks Online.
If not, learn how to record invoice payments manually from this article: Record invoice payments in QuickBooks Online.
Let me know if you have any other questions about your invoices. I'll be right here to help. Have a good one!
What is the telephone number for support
@7504 As if you couldn't already tell by the information in this thread, there is NO phone number for QB. You can to jump through hoops and request a callback, just like the rest of us.
Feel free to follow ANY of the steps already provided to get in contact with QB.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.