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parisa-soleimanp
Level 1

The bank transactions shoes me an amount as matching with a bill but when i view that bill ,the bill is already paid .Please guide me how to solve this problem ?

 
1 Comment 1
CamelleT
QuickBooks Team

The bank transactions shoes me an amount as matching with a bill but when i view that bill ,the bill is already paid .Please guide me how to solve this problem ?

It's important to review your bank transactions in QuickBooks Online (QBO) to maintain accurate financial statements, Parisa. I'm happy to guide you through resolving your banking concern, ensuring that all transactions are accounted for.

 

When a bank transaction matches a bill's amount, but it's already marked as paid, it can cause confusion in your financial records. This can be addressed by excluding the bank transaction. Here's how:

 

  1. Go to Transactions and pick Bank Transactions.
  2. Tap the Categorized tab.
  3. Locate the transaction and press Undo.

    transactions-bank transactions-catgeorized tab-undo.png

  4. It will now move to the For Review section.

    exclude.png

  5. Tick the check box beside the bank transaction and hit Exclude.

    For more information about managing bank transactions in QBO, check out this article: Categorize online bank transactions in QuickBooks Online.

 

By working together and following the instructions above, we can ensure that your financial records are accurate and reliable. If you have any questions or need further assistance during this process, please leave a comment below. I’m here to help and support you every step of the way, Parisa.

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