Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
I can no longer see or access my top icon bar after the latest update to QB Pro Plus 2021. How do I get it back? I rely on this option for efficiency. Help me get it back. This hasn't happened with all my files just one in particular.
I've come to help you get it back, @kim2424.
The Top Icon Bar may have been turned off from one of the menus in QuickBooks Desktop. By going to the View menu allows you to show or hide the icons.
Therefore, I'm adding this screenshot for your visual reference.
I'm adding this article that'll help you understand and fix the error you may receive while working with QuickBooks: How to Get the Different QuickBooks Tools to Fix Problems and Errors?
If you have any other questions aside from this top icon bars concern, please let me know using the Reply option below. I'll surely be around ready to assist you. Take care and stay safe!
I have the same issue. My view is clicked "top" and it's still not there .The whole top is a big blank.
I am having the same issue. My view is clicked "top" however, there is nothing there. I have a big blank across the top.
Thanks for letting us know, Beth1107! I will like to test out something. Could you open a sample file and see if you can view the top icon bar?
This is beneficial to finding you a solution! Thanks in advance, and see you soon.
Has this issue been resolved? I haven't done an update and now I don't have the top icon bar. If I click, "left icon bar" that one appears. When I click, "top icon bar", nothing happens.
Thanks for joining in this thread, @Bailey8. Let's go over some troubleshooting steps to ensure you can access the Top Icon Bar in QuickBooks Desktop (QBDT).
In some cases, an unusual product behavior is caused by a temporary issue with the company file. To verify this, access the Top Icon Bar using a sample one and see if it appears.
If it worked on the test file, return to the original one and utilize the Verify and Rebuild tool. The verify tool identifies the most common issues in a company file, and the rebuild tool repairs them. To verify your company data:
Here's how to rebuild:
If the issue persists, use the QuickBooks Tool Hub. It includes a set of tools to aid with different sorts of problems.
Additionally, QBDT provides several reports that display information from your company file.
Feel free to get back to us whenever you need further assistance in viewing the menu bar in QBDT. I'll be happy to return to this thread to address your queries. Keep safe, and have a great rest of the day.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here