Trying to register my Quickbooks after installing on my new laptop

Hey there, Amy B.

Thanks for reaching out to us here in the QuickBooks Community. I want to ensure you’re pointed in the right direction, so you can register the software.

The Community is a peer to peer forum, I'm unable to request the sensitive information required to verify your account. Since we truly value the security of your business, I recommend contacting our Technical Support Team again.

They have tools such as screen-sharing that can help check the license number and validation code. Once you have them handy, our phone specialists will also assist you with the installation process.

To contact support:

1. In your company file, go to Help at the top menu bar.
2. Select Ask Intuit.
3. On the QuickBooks Accountant Help Hub page, click on the Contact us link in the lower right corner.
4. Click on the Search for something else box.
5. Enter contact phone support in the Tell us more about your question box.
6. Click on Search.
7. Click on Get Phone Number to see the contact details.

Upon giving them a call, you should now be able to use your new QuickBooks.

Let me know how the call goes. I want to make sure this is taken care of. Have a good one.

I did eventually find the chat box again and had great help in getting this resolved.  It took a minute to get the information in place but I'm back in business again!  Thanks!

Well that never happened but the assistance I received from the chat option worked.  It's all good!  

Hello, @Amy B.

I'm glad to hear you were able to resolve the register issue with the help of our chat support.

If you have any general questions or concerns working with QuickBooks, you can post it here. Simply click the Reply button or start a new conversation. The Community is here to help. Take care and have a great day!

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@Rasa-LilaM wrote:

Hey there, Amy B.

Thanks for reaching out to us here in the QuickBooks Community. I want to ensure you’re pointed in the right direction, so you can register the software.

The Community is a peer to peer forum, I'm unable to request the sensitive information required to verify your account. Since we truly value the security of your business, I recommend contacting our Technical Support Team again.

They have tools such as screen-sharing that can help check the license number and validation code. Once you have them handy, our phone specialists will also assist you with the installation process.

 

To contact support:

 

1. In your company file, go to Help at the top menu bar.
2. Select Ask Intuit.
3. On the QuickBooks Accountant Help Hub page, click on the Contact us link in the lower right corner.
4. Click on the Search for something else box.
5. Enter contact phone support in the Tell us more about your question box.
6. Click on Search.
7. Click on Get Phone Number to see the contact details.

Upon giving them a call, you should now be able to use your new QuickBooks.

Let me know how the call goes. I want to make sure this is taken care of. Have a good one.

 

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@Rasa-LilaM wrote:

Hey there, Amy B.

Thanks for reaching out to us here in the QuickBooks Community. I want to ensure you’re pointed in the right direction, so you can register the software.

The Community is a peer to peer forum, I'm unable to request the sensitive information required to verify your account. Since we truly value the security of your business, I recommend contacting our Technical Support Team again.

They have tools such as screen-sharing that can help check the license number and validation code. Once you have them handy, our phone specialists will also assist you with the installation process.

 

To contact support:

 

1. In your company file, go to Help at the top menu bar.
2. Select Ask Intuit.
3. On the QuickBooks Accountant Help Hub page, click on the Contact us link in the lower right corner.
4. Click on the Search for something else box.
5. Enter contact phone support in the Tell us more about your question box.
6. Click on Search.
7. Click on Get Phone Number to see the contact details.

Upon giving them a call, you should now be able to use your new QuickBooks.

Let me know how the call goes. I want to make sure this is taken care of. Have a good one.

 

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can't get through to anyone with my registration codes to register my product.  The auto attendant can't find my account by phone number.  my email address was found and a new password was successfully created.

account email is [email address removed]. 

The License number is [removed] Product Number [removed].

I realize the product is no longer supported, but I need to get the software registered so I can open/load a backup copy and get old information.

I can be called at [removed]

Hello there, @gdeyoung1822.

Let's work together, so you can get the old information from your company file.

To get started, make sure that the product code and the QuickBooks Desktop version should match. This way, you can activate the product code and download the correct version of QuickBooks since we're unable to do it if you have an incorrect one.

For further verification, if the product version your using is still supported, I'd recommend contacting our Customer Support Team. They can check your account securely and can help you register the software to get your old information.

Here’s how to contact us:

1. Go to Help.
2. Choose QuickBooks Desktop Help.
3. Click on the Contact us link.
4. Choose Search for something else.
5. Type in a keyword about your concern.
6. Hit Submit.
7. Click on the Start a Message button.

Also, the attachment was removed from the forum because we see some confidential information on it. We want to make sure your security is our top priority.

I'm adding these articles that can help you fix errors while adding activation code in QBDT:

• Find missing license or product number
• Error: The validation code and the product number are incorrect, or the service is temporarily unava...
• Activate QuickBooks Desktop for Windows

Let me know if you have additional questions or concerns. I'm here to help. Take care, and have a good one!

@gdeyoung1822 

Which QB Desktop year version do you have? If Support declined to generate the activation code, you may utilize the trial license.

I am having same issue as Amy after and hour on the phone I was told they would email me from the activation team whatever the heck that is all I did was replace a hard drive 

@Kheiser 

Which QB Desktop year version do you have?

2007 pro desktop

2007 pro desktop

@Kheiser 

I am not sure they will generate the activation code for your version. Consider upgrading to the recent version (e.g 2021) with the one time license to lower your cost.

Would love to however, they keep hanging up on me.

Would love to however, the keep hanging up.

I'm here to lend a hand, @Kemerym-1.

Generating a validation code for QuickBooks Desktop 2007 is unavailable. You'll want to upgrade your program to the latest version.

Here's the link to our website: Choose your QuickBooks Desktop product.

You can also download our free trial version, check this out: QuickBooks Desktop Downloads & Updates. Just click the Get a trial version link at the top.

In case you need help restoring your file, here's how:

1. Go to the File menu to choose the Open or Restore Company option.
2. In the next window, mark the radio button for Restore a backup copy and click Next.
3. This will open the Open or Restore Company window.
4. From there, tick the radio button for Local backup and tap Next.
5. In the Open Backup Copy dialog window, select the local backup copy you wish to reinstate.
6. Follow the instructions to complete the process.

Got other questions? Please drop them below and I'll be happy to answer them for you. Take care and have a great day ahead.

@Kemerym-1 

If you were using QBD 2007, time to upgrade your version as I mentioned earlier.