Turn off ads?

Good Afternoon @benaaco,

I completely understand where you’re coming from. The ads are designed to give easy access to features and products some customers may want to utilize for their business. I get that doesn’t work for everyone. I'll be happy to walk you through how to turn off the pop-up advertisements in your QuickBooks. 

1. From the Edit menu, choose Preferences.
2. In the General menu, choose the My Preferences tab.
3. Check the Turn off pop-up messages for products and services box.
4. Click OK.

Once done sign out and sign back into your QBDT account and the pop-up advertisements will not show.

There you go! Feel free to let me know how it goes, or if I can help you with anything else.

RE: "I'll be happy to walk you through how to turn off the pop-up advertisements in your QuickBooks. "

Will your instructions help turn off the adds from the user's screenshot?

No, no they won't.

How do I turn off all ads?

I pay for the service, how is it ethical to advertise to my employees who aren't the decision makers?

RE: "How do I turn off all ads?"

You can't.

That's a shame that paid software has as many ads as free software.

Ridiculous. 

I use (and pay) for QB Online.  Even more than the offensive intrusive of unwanted ads, it also takes up valuable screen real estate and decreases my productivity!  As the page reloads after reviewing a transaction and the focus is returned to the top of the screen (rather than to where it was when I accessed the record), the stupid ad reappears and I must scroll again!

Scroll, open  and review record, back to the top, dismiss add, scroll and repeat.  It's an obnoxious workflow that only serves to remind and constantly irritate me that the add comes back so frequently!!!!

I myself don't want to see pop-ups when I'm using my QuickBooks Online (QBO) account, @accounting371.

Allow me to share a few things that you may consider to enhance your experience with QBO. Just to clarify we’re on the same page, are you referring to the in-product pop-ups? If so, they're designed to guide and suggest you how to optimize your QuickBooks experience. 

If they're affecting your navigation experience, You can disregard it by clicking the X or No, thanks buttons. This way, the pop-ups will keep from showing up again.

While there isn’t an option to turn off any pop-ups, we can perform a few tweaks in your browser to block it. Here’s how:

1. On your computer, open Chrome.
2. At the top right, click the More (three vertical dots) icon.
3. Click Settings.
4. Under  Privacy and security click Site settings.
5. Click Pop-ups and redirects.
6. At the top, turn the setting to Allowed or Blocked.

You can also check this link for more details and steps if you’re using the Mozilla Firefox or Safari browser: Enable pop-up windows.

In case you need to learn some tricks in supervising your QBO account, we have articles that you can read for future guidance. Visit our QuickBooks Support page and browse for a topic from there.

Let me know if there’s anything else I can help you with your account. I’ll be around to assist you. 

Where is the Edit button in Quickbooks Online? Where is preferences? We found "Account and Settings", but that does not have the options listed to turn off ads. 

Hello, dburgess3030. Let me share some insights about turning off the pop-up ads in QuickBooks Online.

The Edit & Preferences options are in QuickBooks Desktop. The

pop-up ads promote a feature that will enhance your QuickBooks experience. Since this interrupts your business, you can ignore them by clicking the No, thanks, or X icons. 

As a workaround, you can enable the pop-up blocker in your browser. I'll show you how to accomplish the tasks:

For Google Chrome & Mozilla Firefox:

1. Click the lock icon to the left of the address bar.
   
2. Select Site settings (Google Chrome) or Permission for this site (Mozilla browser).
3. Hover over the Pop-ups and redirects section, and choose Block from the drop-down menu. 
   

For Safari:

1. Open your Safari browser.
2. Click Safari, then Preferences.
3. Select Websites at the top
4. Click Pop-up Windows on the left sidebar.
5. Then select Block in the pop-up menu for the website.

Moreover, read through this resource that can efficiently guide you in supervising your account: Learn about QuickBooks Online with how-to videos.

If you have additional questions, don't hesitate to post them here. We'll be glad to answer them for you.

Ok these posts are over 2 years old.  None of these methods work on QBO.  Sad. I don't need the payroll premium for 3 months!  Only options are "view offer".  Then "Buy now" with the same ad on top of every screen!

Very annoying.  Why are you spamming your loyal customers?

I'll second this, and would love to see some type of Intuit response on turning these off completely. It dramatically impacts my workflow, especially this time of year, when I'm doing some significant cleanup work.

When I choose a particular report type, and then go into specific transactions (e.g. to choose a new/different Class to assign that transaction to), my preferred MO is to make the change, click save, close the window, and then choose the next transaction.

However, when one of these "ads" crops up after I hit save, then closing out the ad causes QBO to go back to the top of my QBO window (dashboard), and then I have to go into reports again, choose the report I'm working in again, choose my timeframe again, and then generate the report... again... just to get back where I was. 

It is a horrible experience, made more sour due to the fact that we pay for this "system." And the excuse that it's offering up items to "help" with our workflow is a joke. These are separate profit centers that will help QBO w/ the bottom line... they may, or in many of our cases, do not, help w/ our workflow. 

Very disappointed, Intuit.  

Hi GlinetteC,

I'm not sure what this workaround accomplishes. I already have pop-ups blocked (Chrome and Safari), but I still receive the ads. I also click on the "X" or the "No, thanks" buttons, but the same ad will reappear if I'm going back through the same workflow routine again in the future (sometimes as soon as 1-2 minutes later). 

Whey not just have a simple checkbox to select (or unselect in most peoples case) "Show recommended products or services from Intuit" in our preferences?

This does not work. I'm still seeing messages like these.

I need to turn them off as they impede my day-to-day work and degrade my experience with your platform.

(Yes to the point I may leave, even though I just migrated over.)

Absolutely infuriating to see a popup every third page even though I just closed the same "ADVERTISEMENT" a few page loads earlier.

This does nothing, the 'pop-ups' are in the website, not opening a new window. Another 'wiki' fix brought to you by someone who obviously doesn't use the program. If they did, they'd know this doesn't work.  They took all this time to give the illusion of a fix, but it's just another example of  QB SABOTAGING THEIR OWN CUSTOMER'S EXPERIENCE IN HOPES OF SOME MORE COIN.

Quickbooks has shown that they build their business around new customer acquisition and increasing current customer out of pocket cost including spamming us for add-ons we didn't ask for.  Have faith that your customers want to have uninterrupted workflow and will be eager to find a solution and subscribe if it increases productivity.  All these pop-ups do is remind me that I want as little to do with an otherwise functional product suite. Why would I opt in for more?!

Today, for example, I had to create invoices, and after each email I sent, I had to click out of the same ad over and over and over.  An ad... in my paid software! Moreover, this Ad doesn't even clue an opt-out or "don't ask me again" option. Why?!?!?  This is ridiculous, lazy, and painfully someone's idea of how to grow a business.

How am I supposed to recommend QB to anyone if I know they'll have to deal with this kind of harassment after paying for it?

I'm so distracted by this that I've come here to write about it along side many others.  Let that opportunity cost sink in...  we simply want QB to work how we set it up without being told it can work a different way that involves giving Intuit more money.

I've always wondered... Take this question and the official answer posted. Are responses like this intentionally misleading (Use vague if that makes you feel better, but now I am being misleading) .... ie it is against Intuit policy to admit that you can't turn off these ads? Or is it just that the staff doesn't have a clue?

Too bad there's not some sort of emjoi/icon that the employee could slap on the answer, which lets us know that policy prevents a full/honest response. I'll suggest they include the initials IV. This would refer to Intentionally Vague. Just an idea.

Another idea. For those of you out there under the age of 40, when the replacement for QB arrives on the scene, buy stock in that company. An investment in Intuit has done pretty darn well from 2006/2007. All while taking a good chunk of our client base away.